Most business processes begin with a form. Employee Onboarding, customer contract agreements and Subject Access Requests are a few common precursors to the most routine tasks of an enterprise. That said, it’s best to avoid launching processes with a lengthy, repetitive list of questions. Here are four tips to keep electronic forms short, sweet and …

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Practically every office uses internal network drives—they’re easy to use, great for sharing files and don’t require much maintenance—at first. But then one day you realise that the simple, harmless network drive has grown into an unmanageable monster. Many organisations try to contain their documents, PDFs and other media files on network drives, only to …

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The Laserfiche Cloud 2021.3 update, released on July 8, 2021, includes the following new features. Watch an overview of the new features here: Home Surveys added to the home screen A new dashboard for convenient access to design and monitor surveys has been added to the Laserfiche home screen view. Select Surveys from the dropdown …

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Enterprise Content Management (ECM) is a system solution designed to manage an organisation’s documents. Unstructured information—including Word documents, Excel spreadsheets, PDFs and scanned images—are stored and made accessible to the right people at the right time. From commercial supply chains to contract management, or HR processes to government administration, the driving force behind implementing an …

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Categories ECM

When you’re building your business case, you can’t build your team, brainstorm solutions or crunch numbers unless your business need is crystal clear. Think of it as a pain point. Whatever pain your organisation has, that’s the source of the need, and your task is to figure out how to alleviate the suffering. You may …

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Most document management systems can be considered records management systems, but not all. Thus, a robust DMS can set up your organisation for success. Read on to see why knowing the difference between the core concepts of document and records management can help you make the right choice when choosing software for your organisation. Below …

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A disorganised ECM repository can lead to wasted time, reduced productivity and employee frustration. Here are five things to keep in mind when setting up an organised repository. Set up a comprehensive folder structure When designing your folder structure, start with a broad category at the top level and split it into subfolders of more …

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The Laserfiche Cloud 2021.2 update, released on April 8, 2021, includes the following new features. Watch an overview of the new features here: Microsoft Teams Integration: The Laserfiche integration with Microsoft Teams allows you to work with Laserfiche documents directly in Microsoft Teams. You can securely share files in chats and channels. You can also edit Laserfiche …

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Paper records are like your favourite old jumper—full of memories and full of holes. While one can understand nostalgia for clothing, emotional attachment to paper is quirky at best and disastrous at worst. Here are 10 common excuses people use to hold on to paper-based records—and 10 reasons these excuses should be marked for disposition. …

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The Laserfiche Cloud 2021.1 update, released on January 8, 2021, includes the following new features. Process Automation Process Automation With Smart Invoice Capture you can now retrieve vendor information from any invoice format. To use vendor identification, you’ll need to first create a vendor lookup table. This table can be easily created by exporting an …

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