Information Technology.
Empower Your IT Department with Automation
Expand your IT department’s toolkit with automation to efficiently manage information across the enterprise while saving time and resources.
From scanning hard copies into an electronic format, or scanning and hosting all your electronic documents in a secure environment, Ascentas can help.
Define the project scope, receive a detailed implementation schedule, and delivery plan so you have a clear understanding of your project from start to finish.
Ascentas have been actively managing millions of images for their digital storage clients for over 30 years and were the UK’s first fully cloud based document management and scanning company.
Simultaneously edit content with other team members, leave comments, add annotations and more, all while being able to track changes and versions.
Automatically extract data from electronic, PDF and scanned forms, eliminating the need for manual indexing, sorting and filing.
Eliminate paper with client e-forms submissions and processing with modern web forms that simplify creation and data collection.
Find information fast and simple; edit and comment on documents or process them in workflows.
Reduce non-billable time wasted by staff searching for the right folder, file, and version number. Instantly locate any client’s complete, most up-to-date paperwork using multiple search options
Maintain a source of truth by organising and managing content in one intuitive platform, where employees can easily find files, keep track of versions, collaborate and share content links.
Take on everyday business challenges with a drag-and-drop, low-code/no-code process automation platform that allows you to deploy solutions quickly, without the need for additional IT resources.
Teams are always looking to boost productivity. Low-code/no-code process automation lets teams adapt to changing needs and realise digital transformation faster.
Train software bots to automate and speed up time-consuming, repetitive tasks. Extract metadata and searchable text from scanned documents and invoices with Smart Content Capture.
Reduce your costs, increase productivity and mitigate your business risks.
We partner with you as your Virtual IT Department, allowing you to focus on running your business not your technology.
As a Microsoft Cloud Solution Provider and Microsoft Partner, Ascentas can help you prepare for migration to M365 or an Azure environment and then manage the migration of data into the Microsoft Cloud.
A solution that provides records management tools to support your regulatory compliance and maintains a set of industry standard compliance certifications and attestations such as SOC 2 Type 2 Plus, HIPAA, VPATs, DoD 5015.2, ISO27001 and VERS v2.
Assign security restrictions so that employees can only access the files they require to do their jobs. Protect sensitive documents and track when users open, edit, delete or even attempt to open them.
From records creation to final disposition, promote compliance across all stages of your content with extensive records management tools to auto-set retention schedules, generate reports and manage dispositions.
Do not neglect the security aspect of looking after confidential data.
Choose from locked containers, paper sacks or having your boxes picked up directly from your office on a schedule or as-needed basis from uniformed screened and fully insured Ascentas personnel.
After destruction and where possible, waste material is baled and sent for recycling. Recycling our clients securely destroyed documents is our way of giving back to the world which we occupy.
Get the Full Picture on Cases
Ensure you’re getting all the information you need to support those who need IT services. With digital forms and workflows, you can set up a streamlined process for reporting, tracking and following up on requests to accelerate case resolution.
Quickly Retrieve Information
Provide effective support where and when your organisation needs it. With a secure, centralised repository that can be hosted on an AWS-backed cloud infrastructure, IT team members can easily store, retrieve and share information to keep cases on track.
Gain Actionable IT Insights
Identify trends in your IT infrastructure to inform decisions on where to innovate next. Use audit trails to track actions performed on support requests, and build reporting and analytics dashboards to transform observed data into valuable insights.
See what you can do with Laserfiche
Helpdesk Support Requests
Streamline support ticket management using custom workflows or prebuild processes from the Laserfiche Solution Marketplace.
Support Resource Hosting
Provide a centralised repository on a secure, AWS-backed cloud platform that provides documentation, quick guides and FAQs.
Network Access Requests
Accelerate access requests with prebuilt IT process automation workflows from he Laserfiche Solution Marketplace – or via custom workflows.
Hardware Checkout
Collect information on employee-rented devices with digital forms, so you can easily identify them if they’re lost or compromised.
