Businesses thrive when their operations are organised and efficient. A well-tuned system of business processes are the backbone of sustainability and growth within an organisation, and in the midst of this fourth industrial revolution, it’s easier than ever to achieve workplace efficiency with business process automation tools.
However, many companies are still struggling to implement a digital transformation strategy and stick to it, and part of the blame may be a lack of understanding and maintaining routine business functions, or workflows.
Workflow management is an essential component of a successful digital business strategy, and aids in organisational efficiency and accountability across departments.
Read on to learn about the importance of workflow management in the modern workplace, and how to achieve it with lasting results.
A workflow is a system of tasks or communications that comprise a business process in an organisation. Workflows are carried out in a specific sequence of steps, with each step relying on the actions taken in the step before it.
Take, for example, a simple hiring workflow. A job seeker fills out a digital form, submitting their application for employment at an agency. A recruiter at the agency receives a completed application from the prospective candidate, and forwards it to the hiring manager for review. Upon her review, she can approve or deny the application. Once an action is taken on the application, it needs to be sent back to the recruiter, who can then notify the candidate if they’ve secured an interview.
Workflows like these, for the most part, are routine and repeatable, making them great candidates for BPA.
Workflow management is the process of maintaining a workflow to ensure that each step in the process is completed accurately and efficiently.
A workflow can be considered well-managed when:
Digital workflows achieved through BPA technology greatly improve the accuracy and efficiency of workflows completed in an organisation.
Digitising your business processes with a workflow management system can result in immediate improvements in operational accuracy and efficiency across your organisation.
Workflow management software, which incorporates tools like workflow automation and business process reporting, is essential to bringing business processes to a higher level of transparency and performance.
A high-quality, digital workflow management system should be able to:
Top workflow management solutions can create workflows that outline and automate exactly how documents should be processed and routed.
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